Valentines Day No-Shows in Cardiff

Cameron Calder

Posted on

March 7, 2022

Cameron is QZee's CEO and Co-Founder. He & his team founded QZee with the goal of devising a smart, deposit free solution to the problem of no-shows and last-minute cancellations, which is costing UK businesses billions of pounds every year.

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https://www.walesonline.co.uk/news/wales-news/cardiff-restaurant-half-diners-no-23103218

Yet another example of the problems businesses face with no-shows…

Traditional reservation systems are more susceptible during times of high volume. As demonstrated by the preceding article. Any firm employing typical booking techniques would almost certainly experience a certain amount of no-shows. Deposits are a necessary countermeasure, but they will never equal the amount of a paying consumer, and businesses rely significantly on them despite their severe unpopularity.

Rob (the owner) says “I’ve seen similar things across social media so it does seem like a bit of a problem. We buy the stock and arrange staffing based on our bookings” & “When we have half as many bookings, we’ve got twice as many staff around. The chef is making half as many meals and all that fresh stock is a waste.”

Rob has highlighted two clear ways businesses lose out with no-shows. Staffing & stock purchasing. Deposits do not solve these problems, there is still a large inefficiency present.

Additionally Rob says “It’s just the courtesy to pick up the phone and let people know. We understand totally that plans change and anything can happen. Just do your best to let the venue know they can arrange alternative bookings.” 

We have the smart solution for that Rob…

We’ll handle this for the customer and confirm this with travel time vs booking time, as well as providing frequent live updates and reminders. Together with our virtual walk-ins, we can correctly forewarn, reschedule, and automatically optimise reservations to develop the ideal digital scheduling solution for tackling these issues head-on. Keep it simple, replace and optimise your reservations that same day!

Recent News

The Effect of No-Shows on SME’s

Wales Online found that a pub in Cardiff had turned away over 50 people in order to facilitate 34 customers who didn’t turn up. With Qzee, these customers could have instantly notified the owner and saved the pub hundreds of pounds.

Popular Cardiff restaurant Potted Pig loses thousands after more than 70 no-shows during graduation week

It follows hundreds of students left queuing for hours waiting for their graduation robes

The Shocking Amount Hair Salons Lose Every Year Because of No-Shows

This study found that 44% of respondents had admitted to missing a hair appointment, and this costs the industry more than 1.2 billion pounds a year.

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